Shipping Policy
The shipping time provided on our website is a guide only and represents the time frame within which approximately 95% of orders are fulfilled. If you require your drapes by a specific date, please contact us at help@jinchanhome.com before placing your order to confirm the estimated delivery time. Additional fees may apply for expedited service.
The total delivery time is the sum of the processing time and the shipping time.
Ready-Made Products
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Processing time: 1–2 business days
The time between when you place your order and when your order is shipped. -
Shipping time: 3–5 business days
The time between when your order is shipped and when it is delivered to you. -
Estimated total delivery time: 4–7 business days
Custom-Made Products
Custom-made products require additional production and shipping time.
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Processing time: 5–10 business days
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Shipping time: 7–10 business days
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Estimated total delivery time: 12–20 business days
Please note that the estimated delivery time for custom-made products may vary depending on the specifications and quantity of your order. If you need your custom drapes by a specific date, please contact us at help@jinchanhome.com before placing your order.
| Shipping Method | USPS | FedEx | Amazon Logistics |
|---|---|
| Shipping Zone |
Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming |
| Shipping | Cost |
|---|---|
| Standard | Free |
| Expedited | $12.99 |
Note: Business days are Monday through Friday, excluding holidays and weekends.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are sending an item within the United States and the order is valued at $100 or more, we recommend insuring the shipment for the value of the merchandise and using a signature-required shipping service. All returned items must be sent with a trackable shipping service. We suggest USPS Delivery Confirmation. If a returned package does not arrive and a trackable shipping method was not used, or if you refuse the shipment as a method of return, we may not be able to issue a full refund.
If you would like to return a product, please contact us. We will provide a return shipping label and an RMA reference number, which must accompany the return.
This shipping and return policy applies to all products sold on Jinchanhome.com. It does not apply to purchases made through other sales channels. If you purchased a Jinchan product outside Jinchanhome.com and wish to return it, please contact us so we can guide you through the appropriate return process.